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MAGIC BUTTERFLIES®
FAQ
Magic Butterflies are made of a wire body, an elastic band, and delicate wings made of colored paper.
To use the Magic Butterflies, start by preparing the butterfly by winding the upper wings approximately 40 complete turns. This stretches the elastic in the middle of the butterfly. Then, insert the Magic Butterfly into the chosen holder, whether it’s a card, booklet, brochure, etc. When the holder is opened, the butterfly will fly out in a surprising and magical manner.
It is recommended to wind up the Magic Butterflies no later than 2 days before the event to ensure optimal flight. If you plan to send the Magic Butterflies by mail in a letter, you can wind them up just before posting your mail to ensure a beautiful flight to their destination.
Absolutely, the Magic Butterflies are reusable. You can wind them up again by rolling the wings 50 turns, over and over, to recreate the magical flight with each use
- Store your Magic Butterfly booklets, cards, and butterflies in a dry place, away from moisture and direct sunlight, until the day of the ceremony or your event.
- Butterfly Preparation: For optimal flight quality, wind up the upper wings of the Magic Butterflies correctly by making 50 complete turns, as indicated in the various tutorials. It is recommended to do these 1 to 2 days before the ceremony. The patented elastics used have a special composition that allows the Magic Butterflies to perform original and unique flights.
Currently, our deliveries are limited to Canada and Quebec. However, if you wish to have delivery to another country, we encourage you to contact us to discuss your project. We can explore different delivery options and find a solution tailored to your needs.
Absolument ! Lorsque vous créez votre compte, vous avez la possibilité d’indiquer une adresse de livraison distincte de votre adresse de facturation. Cela vous permet de recevoir votre commande à l’endroit de votre choix, que ce soit chez vous, au bureau ou à toute autre adresse souhaitée.
Yes, depending on your delivery address, you will have the option to choose from several available delivery options. The store will offer you various shipping methods, such as express or economy delivery. You can select the one that best suits your needs and preferences.
Once your order has been shipped, you will receive an email containing a tracking link for your package. This link will allow you to monitor the progress of the delivery and know the estimated delivery date. You can also log in to your account on our website and access the “My Orders” section to view the details of each order, including tracking information. If you have any additional questions or need assistance, feel free to contact our customer service at 450 304-1638. They will be happy to assist you.
We accept several payment methods, including Interac e-Transfer, Visa, Mastercard, and PayPal. You can choose the method that suits you best during the payment process.
If you prefer to make a payment via Interac e-Transfer, please contact our customer service. They will be delighted to assist you and provide detailed instructions on the procedure. Feel free to reach out to them for any assistance you may need. Thank you! Customer Service: 450 304-1638
To ensure the security of your credit card payments, we use the PayPal system, which is recognized as one of the most secure e-commerce solutions. These solutions use advanced security and encryption protocols to ensure the protection of each transaction. At Magic Butterflies we never store payment information such as card numbers, ensuring the confidentiality of your personal data. You can therefore make your purchases with confidence.
Once you have completed the payment and confirmed your order, you will automatically receive an email containing the details of your invoice. You can access your customer account and download the invoice from there. If you need assistance printing your invoice, feel free to contact our customer service. They will be happy to guide you through the process.
To obtain our professional rates and for resellers, please fill out the form available on our contact page or contact our sales department at 450 304-1638. They will be delighted to provide you with the necessary information and assist you in the process of obtaining our special rates for professionals and resellers.
The Magic Butterfly offers a powerful direct marketing strategy. By inserting it into your mailings, invitations, brochures, you can achieve exceptional visibility and remarkable results for your communication. Additionally, the Magic Butterfly is ideal for enhancing your events such as inaugurations, forums, fairs, exhibitions, or team meetings. Our sales team is here to provide you with expertise and tailored advice for your project. Feel free to contact them at 450 304-1638.
We have developed a range of products specifically designed for distribution in stores. Additionally, we offer the option to customize the designs according to your style to meet the expectations of your customers. To explore our products and offer your clientele the uniqueness of Magic Butterflies, we invite you to contact our sales department at 450 304-1638. Together, we can create unforgettable moments for your customers.
We offer professionals the opportunity to order small quantities of Magic Butterflies (less than 200 units) directly from our online store. For larger and regular quantities, our team can open a professional account for you, entitling you discounts on regular prices. To request the opening of a professional account, please send your company’s details and a presentation letter to info@papillonsmagiques.com. We will be delighted to process your request.